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Payton Erwin

AI Agents Are Redefining Dynamics 365 Customer Service

Blog, D365 Product UpdatesBy Payton ErwinJuly 15, 2025

New AI Agents for Dynamics 365 now in preview: automate support, uncover insights, and reduce costs.

Building Responsible AI with Dynamics 365 & Power Platform

Blog, Thought LeadershipBy Payton ErwinJuly 10, 2025

With Microsoft’s Responsible AI Standard, developers can quickly build smart tools while staying accountable.

5 Tips for Migrating to D365 Customer Insights – Journeys

Blog, D365 How To SeriesBy Payton ErwinJune 24, 2025

Microsoft Outbound Marketing retires on June 30, 2025—now’s the time to shift to Dynamics 365 Customer Insights – Journeys

Team New Dynamic Serves Dinner at Ronald McDonald House

In the CommunityBy Payton ErwinJune 11, 2025

The New Dynamic team enjoyed preparing and serving dinner for families staying at the Ronald McDonald House Charities of Kansas City yesterday.

Microsoft Power Fx vs JavaScript: Which One Is Best for Your Dynamics 365 Forms

Blog, Thought LeadershipBy Payton ErwinJune 11, 2025

JavaScript was key for customizations, but Microsoft’s Power Fx now enables low-code form and field logic without advanced development skills.

Annual Trent Green Golf Classic Benefiting Ronald McDonald House Charities of Kansas City

In the CommunityBy Payton ErwinJune 5, 2025

New Dynamic was proud to take part in this year’s Trent Green Golf Classic benefiting Ronald McDonald House Charities of Kansas City.

Talk the AI Talk: Closing the AI Curiosity Gap in Sales & Marketing

BlogBy Payton ErwinJune 4, 2025

Whether you’re building your first AI strategy or looking to scale your current efforts, this session will help you think differently about how AI can support lead generation, customer engagement, and business growth.

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