
Introducing Swarms for Dynamics 365 Customer Service
We continue to see more new features in Dynamics 365 leveraging Teams integration and a new one now in preview is Swarms for Customer Service.
We continue to see more new features in Dynamics 365 leveraging Teams integration and a new one now in preview is Swarms for Customer Service.
While the Unified Interface update to Microsoft Dynamics 365 brought a cleaner experience for a lot ofend user functions, one of the items that has
A Toast to Notifications. The 2022 release wave documentation has been published and my original thought was to review it and write a “Top 5”
Any system implementation is a large investment, no matter the size of the project. It is a financial investment, a time investment, and a people
“What is Agile?” “Does an Agile methodology approach make sense for my company’s Dynamics 365 implementation?” “What does my project team need to know before
Dynamics Marketing is gaining in popularity– especially for organizations that have 10 or more licensed users of other D365 modules because the subscription is half-priced.
So, I’ll admit to being a bit of a zealot when it comes to icons in Dynamics 365 model-driven apps. For years I’ve looked down
I recently spun up a brand-new environment for a new client and encountered a frustrating issue when I went to modify the contact form in
Dynamics 365 and Microsoft Teams working together offers powerful new ways for everyone across an organization to seamlessly exchange and capture ideas right in the
The Dynamics 365 release plan for 2021 promises many new upgrades and we’re excited to share some of our favorites, including the Dynamics 365 Sales