Dynamics 365 Customer Engagement
New Dynamic specializes in the planning, deployment, and adoption of robust and customized customer relationship management solutions deployed on the Microsoft Dynamics 365 platform.
Dynamics 365 Expertise
We are your GO to partner for Dynamics 365 customer engagement
Our team of Dynamics 365 and Power Platform specialists strive to provide first-class experiences incorporating integrity, teamwork, and a relentless commitment to our client’s success.
Thought Leadership
OUR 100% DEDICATION TO THE DYNAMICS 365 AND POWER PLATFORM ENABLES US TO KEEP OUR COMMUNITY INFORMED
Follow our experts as they keep you up to date on everything Dynamics 365 CE through one of our popular blog series.
Adoption is Key
Rather than being an afterthought, end-user adoption is woven into our project fabric from the very first stitch
The most effective way to ensure that your Dynamics 365 implementation fails is to not plan with adoption in mind. Low rates of user adoption are the root cause of a high percentage of customer relationship management project failures.
Is Your Company Due for a D365 Health Check?
We are your go-to partner for Dynamics 365 customer engagement
Our analysis assesses the issues specific to your organization’s deployment of Dynamics 365 and identifies the opportunities available to realize the desired benefits from the system.
Dynamics 365 CE Expertise for ERP Partners
New Dynamic often works with Microsoft ERP service providers to deliver a comprehensive Dynamics 365 business applications solution that includes D365 CRM functionality. Our flexible and collaborative approach makes us an ideal partner.
What our Clients Say
“The pipeline management platform designed by New Dynamic has helped us streamline new business visibility for the management team and key leaders. Our internal meetings are less stressful and more productive because we can see what's coming and be more proactive when it comes to winning new business opportunities.”
“The investment we’ve made with New Dynamic has paid for itself multiple times already in terms of time savings and the significant sales increases we’ve seen across our various product lines. We understand our customers’ needs better, we’re tailoring our quotes more precisely, and we’re doing more cross-selling. We had the vision to make Dynamics 365 the hub for all our selling activity and New Dynamic made it happen.”
“New Dynamic simply presented as more knowledgeable, more responsive, and more credible than the other firms we looked at, including some of the biggest names in this space. They got done in weeks, what others estimated would take months. They had a better plan and offered better value all the way around.”
Our quotes are complicated and have always required a series of phone calls and emails in the past, for everything from pricing options to credit checks, to delivery logistics, it took too long and had too many manual requirements. New Dynamic came in with a process mapping and automation plan using Dynamics 365 Sales that matched our needs and took our average quote times from two days to two hours, and it's been a gamechanger for us.
“New Dynamic was the obvious choice and the experience
of working with them far exceeded that of the other solution
providers we looked at. New Dynamic listened and
designed an application that not only exceeded our expectations
but can also grow and expand with us.”
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