Generated by Rank Math SEO, this is an llms.txt file designed to help LLMs better understand and index this website. # New Dynamic LLC: New Dynamic LLC is a certified Microsoft Solutions Partner specializing in Microsoft Dynamics 365 Customer Engagement (CRM) implementation, Power Apps development, and AI-powered sales transformation. Headquartered in Overland Park, Kansas, New Dynamic helps B2B organizations across the United States plan, deploy, and optimize Dynamics 365 Sales, Customer Service, Marketing, and Field Service applications. With a proven methodology and 100% dedication to the Dynamics 365 and Power Platform ecosystem, New Dynamic delivers customized CRM solutions that drive sales productivity, improve customer experiences, and enable measurable business growth. ## Sitemaps [XML Sitemap](https://www.newdynamicllc.com/sitemap_index.xml): Includes all crawlable and indexable pages. ## Posts - [How to Prepare Dynamics 365 Customer Service for Copilot Studio Agents](https://www.newdynamicllc.com/prepare-dynamics-365-customer-service-for-copilot-studio-agents/): Preparing Dynamics 365 Customer Service for Copilot Studio agents starts with more than configuring AI. Learn how clean data, consistent processes, security, governance, and environment strategy create a stronger foundation for successful agent deployment. - [How to Measure AI Agent ROI in Microsoft Dynamics 365 Sales and Service](https://www.newdynamicllc.com/ai-agent-roi-dynamics-365/): Measuring AI agent ROI in Microsoft Dynamics 365 Sales and Service starts with a clear workflow baseline. Learn how to connect agent activity, process performance, and financial value to build a credible case for continued investment. - [Sales Agent in Microsoft 365 Copilot with Dynamics 365: Pilot to Production](https://www.newdynamicllc.com/sales-agent-microsoft-365-copilot-dynamics-365/): Learn how to move Sales agent in Microsoft 365 Copilot from pilot to production by preparing Dynamics 365 Sales data, permissions, workflows, testing, and governance. - [New Dynamic Named a Kansas City 2026 Best Places To Work Honoree](https://www.newdynamicllc.com/kansas-city-2026-best-places-to-work-honoree/): New Dynamic, LLC has once again been recognized as a 2026 Best Places To Work honoree, celebrating its employee-driven culture, teamwork, and commitment to professional growth. - [New Dynamic, LLC Named on the 2026 Inc. 5000 List. The Most Prestigious Ranking of America’s Fastest-Growing Private Companies](https://www.newdynamicllc.com/named-on-the-2026-inc-5000-list/): Recognized for Three-Year Revenue Growth, Earning a Place Among the Nation’s Most Successful Independent Businesses - [Native D365 Agents, Copilot Cowork, or Copilot Studio: Which AI Layer Should Own the Work in Microsoft Dynamics 365 CE/CRM](https://www.newdynamicllc.com/d365-ai-agents-copilot-cowork-copilot-studio/): Compare native Dynamics 365 agents, Copilot Cowork, and Copilot Studio to determine which AI layer should own your CRM workflows, data, and automation. - [CRM Fragmentation: The Hidden Operational Cost in Microsoft 365 Environments](https://www.newdynamicllc.com/crm-fragmentation-dynamics-365/): CRM fragmentation creates duplicate work, reporting challenges, and disconnected customer experiences. Learn how Dynamics 365 Customer Engagement helps unify Microsoft 365 workflows, data, and collaboration. - [Microsoft Dynamics 365 AI Sales Agents: Where They Create Operational Value](https://www.newdynamicllc.com/d365-ai-sales-agents-where-they-create-operational-value/): Discover where Microsoft Dynamics 365 AI Sales Agents deliver the greatest operational value by improving lead qualification, sales workflows, forecasting, and seller productivity. - [Model Context Protocol in Microsoft Dynamics 365 CE/CRM: What MCP Means for Sales and Customer Service AI Agents](https://www.newdynamicllc.com/mcp-in-d365-ce-crm-what-mcp-means-for-sales-customer-service-ai-agents/): Learn how Model Context Protocol (MCP) is transforming AI in Microsoft Dynamics 365 Customer Engagement by enabling agents to securely access live CRM data, tools, and workflows. Discover why governance, data quality, and operational readiness are essential to delivering meaningful AI experiences across Sales and Customer Service. - [Agentic CRM Readiness: What AI-First CRM Means for Microsoft Dynamics 365 Sales Teams](https://www.newdynamicllc.com/what-ai-first-crm-means-d365-sales-teams/): Discover how Agentic CRM is reshaping Microsoft Dynamics 365 Sales, helping organizations prepare for AI-first workflows through better data, governance, and intelligent sales automation. - [Copilot Cowork and Dynamics 365 Customer Engagement: What It Means for Sales and Service Teams](https://www.newdynamicllc.com/copilot-cowork-d365-customer-engagement/): Discover how Copilot Cowork enhances Dynamics 365 Customer Engagement by bringing AI-assisted account preparation, case management, and workflow support into Microsoft 365 while keeping governance and human oversight at the center. - [Beyond Attribution: Pipeline Intelligence from Marketing Activities with Dynamics 365 CE/CRM and Power BI](https://www.newdynamicllc.com/pipeline-intelligence-marketing-activities-d365-ce-crm-and-power-bi/): See how New Dynamic used Dynamics 365 CE and Power BI to connect marketing engagement, opportunity progression, and revenue, turning disconnected metrics into actionable pipeline intelligence. - [Why Solution Structure Determines Whether Microsoft Dynamics 365 Customer Engagement Environments Scale Successfully](https://www.newdynamicllc.com/why-solution-structure-determines-whether-d365-ce-environments-scale-successfully/): Discover why solution structure is critical to scaling Microsoft Dynamics 365 Customer Engagement. Learn how modular architecture, ALM, governance, dependency management, and deployment pipelines improve stability, reduce risk, and support long-term growth. - [Microsoft Dynamics 365 Contact Center: Scaling Customer Service Beyond Case Management](https://www.newdynamicllc.com/microsoft-dynamics-365-contact-center-scaling-customer-service-beyond-case-management/): As customer service operations grow, case management alone may not be enough. Learn how Microsoft Dynamics 365 Contact Center helps organizations unify voice, workforce management, automation, and AI to deliver more scalable and consistent customer service experiences. - [Microsoft Dynamics 365 vs Salesforce: A Practical Comparison for Enterprise Teams](https://www.newdynamicllc.com/microsoft-dynamics-365-vs-salesforce-a-practical-comparison-for-enterprise-teams/): Many Salesforce users experience growing workflow complexity as their CRM environment evolves. This article explores how Microsoft Dynamics 365 Customer Engagement compares in areas like ecosystem alignment, governance, AI readiness, and long-term scalability for enterprise teams. - [AI Agents in Microsoft Power Platform: Where Custom Agentic CRM Fits in Dynamics 365 Customer Engagement](https://www.newdynamicllc.com/ai-agents-in-microsoft-power-platform-where-custom-agentic-crm-fits-in-dynamics-365-customer-engagement/): Discover where AI agents fit within Microsoft Power Platform and Dynamics 365 Customer Engagement. Learn how Agentic CRM can improve coordination across Sales, Service, and Marketing, and why governance, integrations, and operational readiness are critical to scaling AI successfully. - [How New Dynamic, LLC Helps Businesses Extend Dynamics 365 with Inogic Apps](https://www.newdynamicllc.com/how-new-dynamic-llc-helps-businesses-extend-dynamics-365-with-inogic-apps/): Learn how New Dynamic helps organizations extend Microsoft Dynamics 365 Customer Engagement using Inogic apps like Click2Clone and Maplytics. Explore practical ways to automate repetitive tasks, improve field operations, streamline territory management, and enhance CRM productivity without heavy custom development. - [From Campaign Automation to Agentic Marketing: The Next Phase of Microsoft Dynamics 365 Customer Engagement](https://www.newdynamicllc.com/from-campaign-automation-to-agentic-marketing-the-next-phase-of-microsoft-dynamics-365-customer-engagement/): Learn how Agentic Marketing in Microsoft Dynamics 365 Customer Engagement is shifting marketing from static campaigns to AI-driven, real-time engagement. - [Microsoft Dynamics 365 Contact Center: What Real-Time Voice Agents Mean for Service Operations](https://www.newdynamicllc.com/microsoft-dynamics-365-contact-center-what-real-time-voice-agents-mean-for-service-operations/): Learn how real-time voice Agents in Microsoft Dynamics 365 Contact Center help service teams improve routing, streamline interactions, and deliver more connected customer experiences. - [Microsoft Sales Agent in Outlook and Teams: What It Means for Dynamics 365 Sales Add-Ins](https://www.newdynamicllc.com/microsoft-sales-agent-outlook-teams-d365/): If you have worked with Microsoft Dynamics 365 Sales for any amount of time, you already know the story. Your sales team spends most of their day in Outlook and Teams. However, your data still lives in Dynamics 365 Customer Engagement. - [Microsoft Copilot in Dynamics 365 Customer Engagement: Where Teams See the Most Value](https://www.newdynamicllc.com/microsoft-copilot-in-dynamics-365-customer-engagement/): Artificial intelligence, particularly Microsoft Copilot in Dynamics 365 Customer Engagement, is quickly becoming part of everyday work across Sales, Service, and Marketing teams. As Microsoft continues expanding Copilot and AI capabilities across the platform, many organizations are exploring how it can improve productivity. - [In the Community: New Dynamic Giving the Basics](https://www.newdynamicllc.com/in-the-community-new-dynamic-giving-the-basics/): Spending time outside of day-to-day project work provides a different perspective on what it means to support a community. Recently, our team had the opportunity to volunteer again with Giving the Basics, an organization focused on providing essential hygiene products to individuals and families in need. - [Microsoft Power Platform 2026 Release Wave 1: What Copilot and Agents Mean for Dynamics 365 Customer Engagement](https://www.newdynamicllc.com/power-platform-2026-release-wave-1-copilot-agents/): In conversations with organizations over the past several months, a consistent question has started to surface: how do we actually use these AI capabilities without creating more complexity across our systems? With the 2026 Release Wave 1 updates, the combination of Microsoft Power Platform and Copilot starts to answer that question. The focus shifts from isolated features to how AI participates in day-to-day operations. - [Azure Data Factory Tips for Reliable Microsoft Dynamics 365 and Dataverse Integrations](https://www.newdynamicllc.com/azure-data-factory-tips-d365-integration/): Build reliable integrations between Dynamics 365 and Dataverse with practical Azure Data Factory tips. Learn how to design pipelines, prevent duplicates, and improve performance. - [Channel Marketing Academy Group Chat: LinkedIn Ads – What’s Working For Marketers Now](https://www.newdynamicllc.com/linkedin-ads-whats-working-for-marketers-now/): Hear directly from experienced marketers on what’s working with LinkedIn Ads today, including real strategies, lessons learned, and ways to improve campaign performance. - [Inc. Names New Dynamic, LLC to Its 2026 List of the Fastest-Growing Private Companies in the Midwest](https://www.newdynamicllc.com/inc-names-new-dynamic-2026-fastest-growing-private-companies-midwest/): Overland Park, KS. March 31st, 2026 – Inc., the leading media brand and playbook for the entrepreneurs and business leaders shaping our future, today revealed that New Dynamic, LLC has been ranked No. 90 on its sixth annual Inc. Regionals: Midwest list – the most prestigious ranking of the fastest-growing privately held companies in the Midwest. The region includes Illinois, Indiana, Iowa, Kansas, Michigan, Minnesota, Missouri, Nebraska, North Dakota, Ohio, South Dakota, and Wisconsin. - [Microsoft Dynamics 365 2026 Release Wave 1: Top Takeaways for Customer Engagement and Power Platform Teams](https://www.newdynamicllc.com/microsoft-dynamics-365-2026-release-updates/): Microsoft has introduced the 2026 Release Wave 1 plans for Dynamics 365 Customer Engagement, with updates rolling out between April and September 2026. As with previous waves, organizations can preview new capabilities in sandbox environments before they are automatically applied to production. - [AI-Assisted Code Review for Microsoft Dynamics 365: How To Use Claude Code to Improve Power Platform Plugins and Dataverse Development](https://www.newdynamicllc.com/ai-assisted-code-review-for-dynamics-365/): AI-assisted code review for Dynamics 365 is becoming increasingly common in modern development workflows. Tools like Claude Code can help support Dynamics 365 code review by surfacing potential issues before they reach production. However, generic AI code review tools often miss the platform-specific patterns that matter most in Dataverse and Dynamics 365 environments. Plugins, Fetch XML queries, client-side scripts, and PCF controls introduce risks that traditional code reviews or general AI models may not recognize. - [From Flow to Factory: Orchestrating Microsoft Power Automate and Azure Data Factory with Copilot](https://www.newdynamicllc.com/power-automate-and-azure-data-factory/): This article walks through a practical pattern that combines Power Automate and Azure Data Factory into a unified integration strategy. Along the way, Copilot supports the design process without replacing architectural judgment. - [How Agentic CRM in Microsoft Dynamics 365 Sales Improves Deal Velocity](https://www.newdynamicllc.com/how-agentic-crm-in-microsoft-dynamics-365-sales-improves-deal-velocity/): Agentic CRM in Microsoft Dynamics 365 Sales embeds AI agents directly into the sales workflow to surface risks, automate preparation, and improve forecasting. This article explores how structured AI adoption can increase deal velocity without adding operational complexity. - [Why Microsoft Copilot Adoption Fails Without Process Alignment in Dynamics 365 CE](https://www.newdynamicllc.com/microsoft-copilot-adoption-in-dynamics-365-ce/): Microsoft Copilot adoption in Dynamics 365 CE most often stalls because of unclear processes, inconsistent data, undefined ownership, and weak outcome measurement. Copilot enhances structured workflows; it does not repair broken ones. Organizations that align process before activation see stronger adoption and measurable impact. - [When to Extend Microsoft Dynamics 365 CE and When to Leave It Alone](https://www.newdynamicllc.com/extend-microsoft-d365-ce-or-leave-it-alone/): Microsoft Dynamics 365 CE is designed to be configured first and extended second. This article explores when native configuration is enough, when customization is justified, and how to balance innovation with long-term platform stability. - [Microsoft Dynamics 365 VS. Salesforce: Will Natural Integration Across Microsoft Applications Better Support Your Operational Goals?](https://www.newdynamicllc.com/microsoft-dynamics-365-vs-salesforce/): Explore how Microsoft Dynamics 365 CE outperforms Salesforce with native Microsoft integrations, AI-driven Copilot, and unified workflows for CRM efficiency. - [Aggregating Year-to-Date Data in Microsoft Dynamics 365](https://www.newdynamicllc.com/aggregating-year-to-date-data-in-microsoft-dynamics-365/): Aggregating year-to-date data in Microsoft Dynamics 365 isn’t as simple as it seems. This post explains why common approaches fall short and how FetchXML provides a more efficient, scalable solution for YTD reporting. - [Becoming a Frontier Firm with Microsoft Copilot and Dynamics 365 CE](https://www.newdynamicllc.com/becoming-a-frontier-firm-with-microsoft-copilot-and-dynamics-365-ce/): Microsoft Copilot and AI Agents across Dynamics 365 CE are helping organizations move from insight to action and operate as true Frontier Firms. This post explores how Copilot and agent-driven capabilities support sales, service, field operations, and marketing—turning connected data into practical, everyday intelligence. - [How To Build a Robust Power Pages File Attachment Pipeline with Microsoft Power Automate](https://www.newdynamicllc.com/how-to-build-a-robust-power-pages-file-attachment-pipeline-with-microsoft-power-automate/): Learn how to use JavaScript, Power Automate, and Dataverse to create a robust Power Pages file attachment pipeline that supports larger files and reduces maintenance. - [Microsoft Dynamics 365 Sales Close Agents: AI-Powered Support for Smarter Selling](https://www.newdynamicllc.com/microsoft-dynamics-365-sales-close-agents-ai-powered-support/): Microsoft Dynamics 365 introduces AI-driven Sales Close Agents designed to help sales teams act faster, prioritize smarter, and close deals with confidence. Learn how the Research and Engage agent types deliver real-time insights, automate customer engagement, and support every stage of the sales process. - [Power Automate Variables Explained: Loop and Parallelism Best Practices](https://www.newdynamicllc.com/power-automate-variables-explained-loop-and-parallelism-best-practices/): Variables inside parallel Apply to Each loops can cause unpredictable results in Power Automate. This post explains why it happens and how to build faster, more reliable flows without data loss. - [The Power of a Sales AI Glossary: How Microsoft Dynamics 365 Copilot Can Help You Sell More Effectively by Learning Your Business](https://www.newdynamicllc.com/the-power-of-a-sales-ai-glossary-how-microsoft-dynamics-365-copilot-can-help-you-sell-more-effectively-by-learning-your-business/): Discover how the Glossary feature in Microsoft Dynamics 365 Sales Copilot helps your team speak your business’s language. Customize terms and tables to get accurate, context-aware insights that boost sales efficiency and productivity. Make Copilot a true extension of your sales team. - [How AI Code JavaScript Libraries Bring Consistency to Microsoft Dynamics 365](https://www.newdynamicllc.com/ai-code-js-libraries-bring-consistency-to-d365/): AI tools like Claude and ChatGPT can help you generate consistent, high-quality JavaScript libraries for Dynamics 365. By defining a shared pattern and leveraging a common library, teams can code faster and with fewer errors. This guide shows how AI streamlines development and enforces standards. - [Microsoft Dynamics 365 Sales Qualification Agent Harnesses the Power of AI to Enhance Your Management of Leads](https://www.newdynamicllc.com/microsoft-dynamics-365-sales-qualification-agent-harnesses-the-power-of-ai/): Streamline lead management with the Dynamics 365 Sales Qualification Agent. Automate research, engagement, and handoff to boost sales efficiency and accuracy. - [Introducing Microsoft Dynamics 365 Sales Research Bench: The Standard for AI-Driven Sales Research](https://www.newdynamicllc.com/introducing-microsoft-dynamics-365-sales-research-bench/): Microsoft’s new Sales Research Bench sets the standard for AI-driven sales insights. See how it measures and improves the accuracy and clarity of AI sales research tools. - [Using Microsoft Power Automate to Map Option Set Values from Integrations](https://www.newdynamicllc.com/using-microsoft-power-automate-to-map-option-set-values-from-integrations/): Learn how to automatically map Dynamics 365 option set values in Power Automate—no more switch statements or manual updates. Simplify and futureproof your integrations. - [How To Use a Power Automate Flow to Directly Run an Azure Data Factory Pipeline](https://www.newdynamicllc.com/use-power-automate-to-run-azure-data-factory-pipeline/): Learn how to trigger Azure Data Factory pipelines from Dataverse events using Power Automate—no code, no REST APIs, just simple event-driven automation. - [Elevating Sales Success Through Microsoft Dynamics 365 Research Agent: Unlocking Trust and Transformation with Thorough Assessment](https://www.newdynamicllc.com/elevating-sales-success-through-microsoft-dynamics-365-research-agent-unlocking-trust-and-transformation-with-thorough-assessment/): How Microsoft’s new Sales Research Agent in D365 empowers leaders with AI-driven insights, transparency, & reliable decision-making tools - [AI in Dynamics 365: Why Microsoft Copilot Works Differently and How To Get Results](https://www.newdynamicllc.com/ai-in-dynamics-365-why-microsoft-copilot-works-differently-and-how-to-get-results/): Let us break down what makes Microsoft Dynamics Copilot unique and why prompting is the real key to success. - [In the Community: New Dynamic Serves Dinner at Ronald McDonald House Charities of Kansas City](https://www.newdynamicllc.com/new-dynamic-serves-dinner-at-rmhc-of-kansas-city/): The New Dynamic team was honored to volunteer at the Ronald McDonald House Charities of Kansas City, preparing and serving dinner to support families focused on their children’s health. - [Use AI Assistance with Microsoft Dynamics 365 Excel Data Imports](https://www.newdynamicllc.com/use-ai-assistance-with-d365-excel-data-imports/): Microsoft’s new AI-assisted Excel data import feature for Dynamics 365 streamlines Dataverse mapping with intelligent field suggestions and automated matching. - [Get More Value Out of Your Sales Pipeline with Predictive Opportunity Scoring](https://www.newdynamicllc.com/get-more-value-out-of-your-sales-pipeline-with-predictive-opportunity-scoring/): Leverage the power of predictive opportunity scoring to rank your opportunities according to their scores, helping you achieve better qualification rates for each potential lead. - [Turn Insights into Impact with Microsoft Copilot Visualize Charts](https://www.newdynamicllc.com/turn-insights-into-impact-with-microsoft-copilot-visualize-charts/): Turn insights into lasting impact with Microsoft Copilot's Visualize Charts—now featuring AI-powered visualizations you can save, style, and share seamlessly across your apps. ## Pages - [AI Agents & Copilot FAQs](https://www.newdynamicllc.com/ai-agents-copilot-faqs/): Frequently Asked Questions - [Microsoft Dynamics 365 Customer Engagement vs Salesforce CRM](https://www.newdynamicllc.com/microsoft-dynamics-365-customer-engagement-vs-salesforce-crm/): Frequently Asked Questions - [FAQs](https://www.newdynamicllc.com/faq/): Frequently Asked Questions - [How Koester Construction Unified — And Simplified — Sales and Operations With Microsoft Dynamics 365](https://www.newdynamicllc.com/koester-construction-unified-sales-operations-with-microsoft-d365/): sFor over forty years, Koester Construction has built its reputation on long-term client relationships, repeat business, and a relentless drive to improve its operations and deliver outstanding customer experiences. - [Agentic Sales](https://www.newdynamicllc.com/agentic-sales/): Discover how AI-driven sales teams are redefining B2B growth. Learn how agentic sales—where autonomous AI agents support human reps—empowers faster, hyper-personalized customer experiences and transforms revenue outcomes. - [How JE Dunn Modernized Its New Business Process With Microsoft Dynamics 365 Sales](https://www.newdynamicllc.com/how-je-dunn-modernized-its-new-business-process-with-microsoft-dynamics-365-sales/): JE Dunn Construction has grown into one of the largest general contractors in the United States, with annual revenue exceeding $8 billion across 26 offices. For years, the company had relied on an outdated CRM system that could no longer keep pace with the business’s evolving needs and the increasing diversity of users across departments. - [From Patchwork to High-Performing Portal: How Sub-Zero Enhanced Partner Commerce With Microsoft Dynamics 365](https://www.newdynamicllc.com/from-patchwork-to-high-performing-portal-how-sub-zero-enhanced-partner-commerce-with-microsoft-dynamics-365/): Sub-Zero Group needed to replace its outdated, fragmented partner systems with a streamlined, unified business portal, and it chose New Dynamic to implement the transformation. Built on Dynamics 365 and Microsoft Power Pages, and integrated with Sub-Zero’s ERP system, the new portal provides dealers, distributors, and service providers with a single, secure entry point to sales, service, and marketing data. The result: better tracking and dealer relationship management, smarter territory management, and a scalable architecture that can withstand the demands of modern sales and marketing. - [From Complexity to Clarity: How CorVent Medical Eliminated Sales & Marketing Silos With Microsoft Dynamics 365](https://www.newdynamicllc.com/corvent-medical-eliminated-sales-marketing-silos-with-d365/): It wasn’t a single thing that triggered the need for change at CorVent Medical; instead, it was a hundred little inefficiencies that added up over time. - [Category Template](https://www.newdynamicllc.com/blog/category-template/) - [Phusion Projects Simplifies Formula, Ingredient, and Supplier Management with Dynamic FRM™](https://www.newdynamicllc.com/phusion-projects-simplifies-management-with-dynamicfrm/): Vital information was stored in multiple Excel spreadsheets and SharePoint folders, making finding and tracking updates and versions difficult. Manual processes for updating and verifying information also consumed time that could have been better spent on new product development and commercialization. “We were looking for a one-stop shop that could organize our formula documentation as well as our reference sheets all in one place,” Ransom said. “We were excited to find Dynamic FRM™ and put all our product data into one user-friendly platform.” - [Hodgdon Consolidates and Streamlines Mission-Critical Databases with Microsoft Power Apps](https://www.newdynamicllc.com/microsoft-power-apps-success-story/): Every year, hundreds of thousands of rifle, handgun, and shotgun reloaders – those who load their own ammunition – visit Hodgdon Powder Company’s Reloading DataCenter to obtain important information on cartridge, gauge, and powder specifications. - [Schedule](https://www.newdynamicllc.com/schedule/): Use the calendar below to book a meeting with a Microsoft Dynamics 365 Customer Engagement Specialist and meet the team at New Dynamic. - [Protected: New Dynamic](https://www.newdynamicllc.com/new-dynamic-2/): Schedule Time to Meet with Our Team - [Pate Rehabilitation Addresses Patient Care and Outcomes with Dynamics 365 EHR](https://www.newdynamicllc.com/pate-rehabilitation-streamlines-operations-with-dynamics-365-ehr/): Just as no two people are exactly alike, no two brain injuries are exactly alike. For some, brain injury rehabilitation may have a defined start and finish, for others it may be the start of a lifelong treatment process. - [Newsroom](https://www.newdynamicllc.com/newsroom/): Sort by dateSort by nameDescendingAscending - [Add CRM to your ERP Practice](https://www.newdynamicllc.com/add-crm-to-your-erp-practice/): Stay up-to-date with New Dynamic! Discover exciting news about partnerships, new customers, and all things regarding our community here in the Kansas City head office. - [Dynamics 365 Expert Blog](https://www.newdynamicllc.com/dynamics-365-expert-blog/): Your premier destination for in-depth insights, expert analysis, and actionable advice on all things Dynamics 365. Whether you're a seasoned professional or just starting your journey with Dynamics 365, our blog is your go-to resource for unlocking the full potential of this powerful platform. - [Featured Blog](https://www.newdynamicllc.com/featured-blog/): The New Dynamic Blog - [Dynamics 365 Sales GES Success Story](https://www.newdynamicllc.com/ges-success-story/): In business for nearly 40 years and constantly expanding, GES has clearly been successful but GES leaders had become increasingly weary of what Kern calls the “swivel-chair” process – the practice of employees searching emails, files, and the ERP system for details and information to complete a quote.Kern and his colleagues brought in New Dynamic to map the quoting process and create a centralized quoting function using Microsoft Dynamics 365 Sales. - [Microsoft Dynamics 365 CE Senior Consultant](https://www.newdynamicllc.com/microsoft-dynamics-365-ce-senior-consultant/): New Dynamic is seeking a Senior Dynamics 365 professional to join our growing team. This individual will collaborate with internal team members and key client stakeholders during all phases of project delivery.  In addition, the candidate will have the opportunity to contributing to pre-sales activities including client/prospect meetings and project estimation. - [Dynamics 365 Applications](https://www.newdynamicllc.com/dynamics-365-applications/): And nowhere is it more powerful – and often under-utilized – than when it comes to a company’s customers and prospects. Establish a competitive edge that comes from knowing more about your customers and prospects than your competition does. Maybe even more about your customers’ business and purchasing habits than they do themselves. - [Success Stories](https://www.newdynamicllc.com/success-stories/): We have worked with organizations across industries to drive better business results through Microsoft Dynamics 365 Customer Engagement. These success stories show how teams have improved visibility, streamlined operations, and scaled their environments to support long-term growth. - [New Dynamic](https://www.newdynamicllc.com/): Koester partnered with New Dynamic to implement Microsoft Dynamics 365, centralizing pipeline, client, and performance data and integrating with Procore. - [D365 Health Check](https://www.newdynamicllc.com/d365-health-check/): If your organization is already using Dynamics 365, but is dissatisfied with its performance so far, there are many ways to address this without having to start a new implementation from scratch. Conducting a health check on your CRM is an important part of this process, as it will tell you how your CRM is performing and how it could be optimized. - [ERP Partner Collaboration](https://www.newdynamicllc.com/erp-partner-collaboration/): New Dynamic often works with Microsoft ERP solution providers to empower their clients with specific expertise in D365 Customer Engagement deployments including D365 Sales, Customer Service, Marketing and Field Service. Working in partnership with us lets you focus on what you do best while giving your clients everything they need to take their sales performance to the next level. - [Power FRM™](https://www.newdynamicllc.com/power-frm/): New Dynamic’s Power FRM™ Formula and Recipe Management solution offers these valuable benefits and more! By leveraging Microsoft’s Power Platform to provide advanced product life cycle (PLM) functionalities, we help your organization to manage materials, packaging, products, and specifications in a centralized database that integrates seamlessly across all Microsoft business applications. - [Our Partners](https://www.newdynamicllc.com/our-partners/): A Microsoft Gold ISV Partner for Dynamics 365 CRM. Inogic presently has more than 75+ techno-functional members working with exclusive focus on Microsoft Dynamics 365 CRM / Power Platform. - [Blog](https://www.newdynamicllc.com/blog/): How Microsoft’s new Sales Research Agent in D365 empowers leaders with AI-driven insights, transparency, & reliable decision-making tools - [Our Team](https://www.newdynamicllc.com/our-team/): New Dynamic's focus on specific Microsoft business applications enables us to gain and grow the deep expertise our clients seek. - [Contact](https://www.newdynamicllc.com/contact/): New Dynamic, LLC is a contributing member to www.crmsoftwareblog.com providing thought leadership through How To's, Product Updates, and Press Releases focused on Microsoft Dynamics 365 CE. - [Services](https://www.newdynamicllc.com/services/): Our services support organizations at every stage of their Microsoft Dynamics 365 Customer Engagement journey, from initial implementation to ongoing optimization. As environments grow, we focus on improving performance, strengthening data consistency, and aligning systems with real business processes. - [Expertise](https://www.newdynamicllc.com/expertise/): Agentic sales is transforming how B2B teams operate. By combining human expertise with autonomous AI agents, organizations can automate manual tasks, uncover deeper customer insights, and deliver hyper-personalized engagement at scale. Our expertise helps teams move from experimentation to practical AI adoption, aligning data, workflows, and governance to drive measurable sales impact. - [Maxi-Lift Business Central Integration Success Story](https://www.newdynamicllc.com/maxi-lift-business-central-integration-success-story/): To keep its edge and continue to live up to its credo of “making it easier for our customers to do business,” Maxi-Lift recently upgraded its existing Dynamics 365 Business Central (BC) to enable tighter integration with Dynamics 365 Sales. The more seamless connection will speed up selling processes and give sales leaders at Maxi-Lift the insights they need to quote smarter, sell more, and ship faster. - [Dynamics 365 Powers Financial Services Firms Success Story](https://www.newdynamicllc.com/dynamics-365-powers-financial-services-firms-success-story/): "We talked with several providers big and small, but New Dynamic stood out because they shared the same sense of urgency as we do, as well as the same commitment to excellence and value," Navin said. "Their approach to Dynamics 365 design and delivery is practical, smart and cost effective." - [Powering a Better Physician and Patient Experience Success Story](https://www.newdynamicllc.com/powering-a-better-physician-and-patient-experience-success-story/): The platform selected to handle Captify’s core business processes was Dynamics 365, Microsoft’s cloud-based business application platform. - [Power BI for Manufacturing Success Story](https://www.newdynamicllc.com/power-bi-for-manufacturing-success-story/): The platform selected to display these new KPI’s was Power BI, Microsoft’s cloud-based business analytics service that brings disparate business data points into one view. - [Construction Pipeline Management Success Story](https://www.newdynamicllc.com/construction-pipeline-management-success-story/): When Burfeind arrived at J.C. Anderson, Inc. (JCA) he found a pipeline management process that was successful, but needed more structure, workflow and visibility. There was no clear path from prospecting to the project award. - [Rapid Deployment Methodology for Dynamics 365 Success Story](https://www.newdynamicllc.com/rapid-deployment-methodology-for-dynamics-365-success-story/): Sundquist and Dumas decided to implement Microsoft Dynamics 365, using New Dynamic’s Rapid Deployment, an implementation methodology designed to get teams up and running quickly on Dynamics 365 with very limited, if any customizations. - [Rapid Deployment of Dynamics 365 Drives Rapid Productivity Story](https://www.newdynamicllc.com/rapid-deployment-of-dynamics-365-drives-rapid-productivity-story-bk/): The clock was ticking for Brittany Rempe. - [Dynamic FRM™ for Formula and Recipe Management Success Story](https://www.newdynamicllc.com/dynamic-frm-for-formula-and-recipe-management-success-story/): Snack Innovations selected New Dynamic to implement Dynamic FRM™, which leverages the Microsoft Dynamics 365 cloud-based platform to help food and beverage companies apply Product Lifecycle Management best practices and processes. - [Deployment Planning Process Success Story](https://www.newdynamicllc.com/deployment-planning-process-success-story/): Hanson engaged New Dynamic to perform the Dynamics 365 integration and implementation. Step one was capturing all business processes at Maxi-Lift – and its related business unit Southwest Agri Plastics – using New Dynamic’s Deployment Planning Services.