Lee Zuckett

A strong Power Platform environment strategy starts with clear purpose and boundaries. Learn how to structure Dynamics 365 CE/CRM environments, manage the default environment, and establish governance practices that support secure development and deployment.

Preparing Dynamics 365 Customer Service for Copilot Studio agents starts with more than configuring AI. Learn how clean data, consistent processes, security, governance, and environment strategy create a stronger foundation for successful agent deployment.