5 Tips for Migrating to D365 Customer Insights – Journeys
Microsoft Outbound Marketing retires on June 30, 2025—now’s the time to shift to Dynamics 365 Customer Insights – Journeys
How To Filter a Dynamic Entity Grid with MutationObserver in Microsoft Power Pages
Technical Consultant, Rachel Lowenstein, explains how to filter a dynamic entity grid with MutationObserver in Microsoft Power Pages.
How To Use App.OnStart Property for Microsoft Canvas Apps in the Power Platform
In this article, we will explore the best ways to use App.OnStart, why StartScreen is now the preferred method for handling navigation, and how to transition away from outdated practices.
How To Use Monitor for Microsoft Canvas Apps
How to use Monitor for Microsoft Canvas Apps: a powerful tool that can tell you a lot more about what your Canvas Apps are doing and how to resolve issues that they are experiencing.
Working With Integrated Search Providers in Microsoft Dynamics 365 Customer Service
One of the most useful features in the Microsoft Dynamics 365 Customer Service Workspace (CSW) application is the ability to search knowledge articles that exist within the Dataverse.
Enhancing Microsoft Dynamics 365 Help Desk Efficiency with an AI-Driven Copilot Chatbot
A New Dynamic client recently faced challenges with their help desk system. Users were struggling to find solutions, which lead to excessive ticket submissions. The client needed a way to empower these users with self-service options before escalating issues. Our solution was an AI-driven Copilot Chatbot that integrated with their help desk system to enhance self-service support.
How to Train Microsoft Copilot to Understand Your Sales Process Terminology
Dynamics 365 Copilot allows you to train it with a glossary of terms that you use in your workflows. Copilot has already started transforming how sales organizations operate by lending a hand in authoring emails and other built-in prompts that Microsoft has provided.
How To Successfully Develop Your Microsoft Dynamics 365 Solution Deployment Strategy
In this blog, I will break down key steps to simplifying your D365 solution deployment journey, empowering you to manage deployments with confidence and avoid common pitfalls.
How To Debug Canvas Apps Formulas in the Microsoft Power Platform
We would like to kick off a series discussing how to debug such issues within Canvas Apps, beginning with fixing formula errors of an app. Something that we frequently use formulas for is the visibility of controls or the conditional formatting of text within Canvas Apps.