Utilizing Business Units in Configuration Logic Between Microsoft Dynamics 365 Environments
Simple hacks to remove unique Business Units dependency in system views and workflow processes
The Shift to Real-Time Journeys in Microsoft Dynamics 365 Marketing
With Microsoft Dynamics 365 Marketing officially shifting away from Outbound, Real-Time Journeys are no longer just a new feature, they are the future of campaign automation.
Smart Ways to Optimize Your Microsoft Dataverse in Dynamics 365
Keeping your Microsoft Dataverse running smoothly doesn’t have to be complex. These tips go a long way in keeping things fast, efficient, and easy.
5 Tips for Migrating to D365 Customer Insights – Journeys
Microsoft Outbound Marketing retires on June 30, 2025—now’s the time to shift to Dynamics 365 Customer Insights – Journeys
How To Filter a Dynamic Entity Grid with MutationObserver in Microsoft Power Pages
Technical Consultant, Rachel Lowenstein, explains how to filter a dynamic entity grid with MutationObserver in Microsoft Power Pages.
How To Use App.OnStart Property for Microsoft Canvas Apps in the Power Platform
In this article, we will explore the best ways to use App.OnStart, why StartScreen is now the preferred method for handling navigation, and how to transition away from outdated practices.
How To Use Monitor for Microsoft Canvas Apps
How to use Monitor for Microsoft Canvas Apps: a powerful tool that can tell you a lot more about what your Canvas Apps are doing and how to resolve issues that they are experiencing.
Working With Integrated Search Providers in Microsoft Dynamics 365 Customer Service
One of the most useful features in the Microsoft Dynamics 365 Customer Service Workspace (CSW) application is the ability to search knowledge articles that exist within the Dataverse.
Enhancing Microsoft Dynamics 365 Help Desk Efficiency with an AI-Driven Copilot Chatbot
A New Dynamic client recently faced challenges with their help desk system. Users were struggling to find solutions, which lead to excessive ticket submissions. The client needed a way to empower these users with self-service options before escalating issues. Our solution was an AI-driven Copilot Chatbot that integrated with their help desk system to enhance self-service support.