Building Responsible AI with Dynamics 365 & Power Platform
With Microsoft’s Responsible AI Standard, developers can quickly build smart tools while staying accountable.
Microsoft Power Fx vs JavaScript: Which One Is Best for Your Dynamics 365 Forms
JavaScript was key for customizations, but Microsoft’s Power Fx now enables low-code form and field logic without advanced development skills.
Master Dynamics 365 CE: The Power of Knowledge Centralization & User Adoption Webinar
Join us for a live webinar as we discuss the challenges of rolling out or upgrading Microsoft Dynamics 365 CE, emphasizing the importance of knowledge centralization and user adoption.
Working With Integrated Search Providers in Microsoft Dynamics 365 Customer Service
One of the most useful features in the Microsoft Dynamics 365 Customer Service Workspace (CSW) application is the ability to search knowledge articles that exist within the Dataverse.
Enhancing Microsoft Dynamics 365 Help Desk Efficiency with an AI-Driven Copilot Chatbot
A New Dynamic client recently faced challenges with their help desk system. Users were struggling to find solutions, which lead to excessive ticket submissions. The client needed a way to empower these users with self-service options before escalating issues. Our solution was an AI-driven Copilot Chatbot that integrated with their help desk system to enhance self-service support.
How to Train Microsoft Copilot to Understand Your Sales Process Terminology
Dynamics 365 Copilot allows you to train it with a glossary of terms that you use in your workflows. Copilot has already started transforming how sales organizations operate by lending a hand in authoring emails and other built-in prompts that Microsoft has provided.
Group Chat: Top Tools For Efficient Marketers
Whether you are a Consumer Packaged Goods (CPG), Food and Beverage Manufacturer, or Retailer, Artificial Intelligence (AI) has been at the forefront of conversations this past year in food technology.
Improving PLM with Phusion Projects and Dynamic FRM™
Webinar Recording – Improving PLM with Physion Projects and Dynamic FRM: process improvement, cost effectiveness and product insights.
Top 5 Takeaways from the Microsoft Dynamics Community Summit North America 2024
The top 5 takeaways from the Microsoft Dynamics Community Summit 2024!